You work 6 days a week at least once week per month, even though you may be told in the interview that it happens maybe a half dozen times a year. Some days you’re working the overnight shift, next days 10am shifts, then 5:45am. This makes it impossible to plan for your week, as your days off frequently rotate. The schedule comes out, earliest, on Thursday, and starts on Monday. As mentioned, they are long and hard work. All employees under management are unionized, which gives them this strength and takes away management’s ability to do anything. The high school mentality is rampant through every department, but food and beverage in particular. After the first week, when I was placed on my own with minimal training, I immediately had to work 50-60 hours a week to get all the work they expected done. During the interview process, I was told I would regularly work 45 hours a week. They prefer hiring salaried because they exploit overtime. You may be promised a certain position within food and beverage or certain shifts or even that your shifts won’t go over 8 hours. The managers can feel 'stuck' with decision that they make because the union fights back on almost everything - more.ĭuring the interview process, you are promised the world. It can be a frustrating working environment with a Union in place. Also there is room for advancement in a lot of departments! What they expect from you is exactly what they are doing right along side the staff. The upper management works longer hours than the staff at times. They are fair and the upper management in that department work more hours at times than any of the staff!! The will not ask more from their employees or managers that they wouldn't work or do. But, that is the nature of the hospitality business and restaurant business.

Some departments like the Food and Beverage department request a lot of long hours from their staff, especially the management staff. And, quite a few of our employees have returned to work at Saratoga Casino Hotel because the 'grass wasn't greener on the other side'. I don't think some former employees understand what perks the company does offer that others don't.

They also have a Team Member of the Month, Supervisor of the Quarter and Leader of Distinction program that has awesome rewards as well. They have parties for the employees and the employees kids during the Christmas time of year with tons of big ticket raffle prizes and gift for the kids. The casino offers health, dental, vision, 401k, 2 weeks paid vacation and 3 weeks paid vacation after 5 years. Saratoga Casino Hotel is a great place to work.

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